Sexual Health Services

South Tyneside Sexual Health Service Virtual Tour

Click the link to watch the video

South Tyneside Sexual Health: Virtual Tour - YouTube

South Tyneside Sexual Health Update:  Tuesday 3rd August 2021


With the ease of national COVID 19 restrictions, please see below South Tyneside Sexual Health: August Update

We are keeping our infection, prevention and control measures in place to keep patients safe during planned care and treatment with us. 

Whilst national restrictions have now eased, patients attending our services are still required to wear a face covering or face mask when attending our hospital or community clinics.

Patients are still required to wash hands with soap and water or use the hand sanitiser on arrival and regularly throughout visiting. 


We are still maintaining strict social distancing guidance meaning patients must keep at least a 2-metre distance between themselves and other people at all times where possible and follow any guidance given by our staff.


As we to learn to live with the virus, we must do so as safely as possible to avoid facing a further surge and pressure on NHS services.  

South Tyneside Sexual Health: Provision Update:

  • Operating a telephone consultation appointment system for all ages Monday to Friday 08.45- 12:15
  • Dedicated telephone consultation appointment line open for Young People ( Under 19’s) every Wednesday 15:00 -17:00 
  • Dedicated /protected appointment slots for Young People every Thursday 15:00 - 17:00 
  • Cervical Screening (smear) Clinic - Operating alongside telephone consultation clinics every Wednesday 9am- 11:30am
  • Repeat/no issue contraception clinic- Operating alongside integrated face to face appointments Monday - Friday 17:00 - 20:00 


To request a sexual health telephone consultation:

Service users can call the sexual health appointments line on 0191 4028191between the hours of 08.45 and 12:15. 

Young people under 19: If unable to contact sexual health services during morning telephone slots, further telephone appointment capacity has been added to support young people in education & home learning between the hours of 15:00 -17:00 every Wednesday afternoon.

Telephone consultation with South Tyneside Sexual Health will discuss if the patient has symptoms that require urgent care, to request a sexual health test or to book contraception appointments including implants.

As part of the telephone consultation, patients will be asked to provide their name, address, DOB & telephone number and will receive a call back from the nursing team, usually the same day.

During each telephone consultation the nursing team will either arrange an appointment for patient to attend clinic, signpost the patient to the online home testing facility, other services, or provide advice on how to self-manage their condition.

We continue to offer remote digital services: 

Online Home Testing & Condom Kits Available For Home Delivery


We are aware of the inequalities around clinic access and have since launched online testing platforms to increase access to STI testing and barrier contraceptive methods. 


The online home testing kit offers screening for infections such as HIV, Syphilis, Chlamydia & Gonorrhoea and is available to order 24 hours a day from the South Tyneside Sexual Health website.


The online test offer is a quick way to test, very discreet and is completely confidential, delivered direct to the specified address when completing the online demographic form.


Testing kits are delivered in plain packaged envelopes by Royal Mail meaning NHS will not appear on the outside of the envelope.

Kits are sent by standard post meaning that no signature is required and will fit through a standard letter box.


The home test involves providing a blood sample (if a person chooses to be tested for HIV & Syphilis)  or a urine or swab sample for Chlamydia & Gonorrhoea testing.


Home testing kits are delivered complete with instruction’s, a freepost return envelope and are posted back to us by standard Royal Mail.


This online test offer is available for both male and females over the age of 16+


Please visit the South Tyneside Sexual Health website to order 



Service users requesting home delivery of condom kitsThese can also be ordered direct from our website above, and again delivered in plain packaged envelopes.


To order condom kits direct: Please visit

Please see attached new service map with details of provision offered from South Tyneside Sexual Health

South Tyneside Sexual Health Services


Chlamydia & Gonorrhoea Screening

There were over 5,200 cases of Chlamydia in the region in 2015.  Chlamydia is the most common sexually transmitted infection, often not displaying symptoms. Gonorrhoea cases rose by 8% in the region in 2015, with 1,517 cases.

FREE Testing Kits Here At the Surgery

Pick one up today FREE and send it back in the pre-paid envelope to receive your results within 10 working days.

You can also request a test on line at

For more information please contact:

South Tyneside Sexual Health Service on 0191 4028191 /4028168

or Gateshead Sexual Health Service on 0191 2831575

Providing a range of NHS services in Gateshead, South Tyneside and Sunderland.

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